Member Support Officer 

• Enjoy a competitive salary along with great perks, benefits, and staff discounts.
• Your balance matters: Birthday leave, work-life balance and extra leave included!
• Work alongside respectful, supportive leaders who care about your development 

Are you someone who loves helping others, thrives in a supportive team, and takes pride in getting the details right? As a Member Support Officer, you’ll play a key role in supporting our people and delivering exceptional service to Queensland Country Members.

In this role, you’ll provide high‑quality membership and administrative support, helping ensure our branches and teams can deliver the best possible experience to our Members every day.

This is a full‑time position (38 hours per week) within a friendly, collaborative, and fast‑paced environment.

 

What You’ll Bring

We’re looking for someone who is enthusiastic, adaptable, and ready to grow. To be successful, you’ll ideally have:

• Strong Microsoft Office skills and confidence navigating digital tools
• Excellent attention to detail – you notice the little things that matter
• Clear, friendly communication skills and the ability to work well with others
• A positive attitude toward change and a willingness to learn
• Experience processing data and compiling reports or the ability to learn
• DA Banking System experience (highly regarded but not essential)

 

Why You’ll Love Working With Us

You’ll be joining a team that values collaboration, celebrates wins, and supports each other. You’ll have opportunities to learn, develop, and make a meaningful impact on both staff and Members across Queensland Country.

If you’re someone who enjoys problem‑solving, helping others, and being part of a team that genuinely cares, we’d love to hear from you.

About Us

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

Queensland Country are now certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

Our Benefits

• Work life balance and flexible working options
• Birthday Leave
• Community Volunteer Leave
• Access to an Employee Assistance Program (EAP)
• Access to our Wellness Program
• Discounts on your Banking and Health Insurance products
• Cultural lunches and social clubs
• Excellent training and development opportunities

How to Apply

To apply for this role please follow the links or apply via our Careers Page. Applications close Tuesday 23 June 2026 at 5pm.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Emily on 07 •••• •214.

If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.