Customer Service Officer - ( ADM00000505 )

This is an Exciting opportunity for anyone wanting to join the Transport Industry or start their corporate career. This role would suit a proactive, organized, self-starter, that can bring a positive & enthusiastic energy to our close-knit team.

Join the Followmont Transport Family as a Customer Service Office in our Mackay Depot today!

• Fulltime Maternity Cover opportunity | Monday to Friday
• Rotating roster options
• Effectively managing inbound calls & emails assisting with customer enquiries
• Provide exceptional service at every opportunity by building relationships and rapport with your customer, both internal and external.
• General office and administration duties including data entry.
• Basic knowledge of cities and towns within QLD will be highly regarded.

• Fantastic training & internal career progression opportunities!
• On-site parking available
• Employee Recognition Program – We love to reward our employees!
• Regular working hours with weekly pay cycle
• Strong focus on work/life balance!
• Workplace Benefits Program providing discounts to many major retailers.
• Health Fund discounts with Medibank Private for single or family cover.
• Free access to our Employee Assistance Program, Mental Wellbeing Program and Workplace Banking Program.

• Customer solutions focused
• Inbound call experience
• Problem solving
• Quick thinker
• Takes initiative
• Team Player

If you encompass these skills we would love to hear from you.

Followmont Transport is a passionate family business 100% dedicated to service and maintain a hands-on relationship with customers, our people and suppliers. If this opportunity sounds interesting and aligns with your values, please apply.

Service | Unity | Passion | Integrity | Innovation | Care