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Beacon Lighting

Casual Customer Service and Sales Assistant Mackay QLD

Call Centre & Customer Service / Customer Service - Customer Facing

Posted 06/06/2026
Closes 20/06/2026

East Mackay, 4740, Mackay, Queensland

Casual

Not specified

If you are passionate about sales and building strong customer rapport, we want you!
  • Casual customer service and sales role available at our Mackay store
  • Comprehensive and ongoing training – no lighting experience needed!
  • Generous team member discounts, a fun team culture and performance based profit share incentives!
Benefits

To reward you for your efforts, we offer a competitive rate of pay (including higher rates on weekends and public holidays), performance based profit share incentives, generous team member discounts, on‑site parking, uniform and laundry allowance, and the opportunity to purchase shares through the Beacon Lighting share scheme.

Not your average retailer, we have strong cultural values which are at the heart of who we are and what we do.

To set you up for success, we will invest in providing you with extensive training, including on‑the‑job and online learning modules. We will invite you to attend seasonal catalogue launches to give you a sneak peek of upcoming trends and products, and we offer genuine opportunities for career development and progression.

The Role
Responsibilities

Based at our Mackay store, you will become a valued member of the team and have rostered shifts in the store, along with having the flexibility to cover additional shifts as required.

  • Provide expert professional customer service to our retail and trade customers
  • Promote and expand our Trade Loyalty Program and Trade accounts
  • Develop strong product knowledge to assist customers in making the best product choice
  • Achieve and exceed personal sales targets
  • Supporting other team members to ensure business goals are met
  • Contribute to the overall presentation of the store through merchandising and general housekeeping
About You

To be successful in this role, you will possess the following qualities:

  • Previous experience in a customer service environment
  • Strong communication skills with the ability to genuinely connect with your customers
  • An energetic and enthusiastic approach to all aspects of your job
  • A strong attention to detail
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Applications open to:

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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.