Why choose Comlink Australia?

Because people matter here! At Comlink, you’ll join a values-led organisation with a genuinely great working culture.

What you’ll love:

• Access to not-for-profit salary packaging – up to $15,900 per year tax free!  

• Supportive, inclusive and values-driven culture 

• Work flexibly (we do our best to accommodate your individual needs)  

• Paid Parental Leave (*eligible employees)  

• Celebrate your birthday with a paid day off  

• Boost your retirement savings— matched voluntary super contributions up to 1%  

• Employee Assistance Program  

About the role

Working within the Care Services team, you’ll collaborate directly with participants, their families and other stakeholders to deliver high-quality assessments, personalised care planning and comprehensive case management which promotes participants goals and wellness outcomes.

Key responsibilities:

• Conduct HCP assessments and reviews in participants’ homes

• Convert client needs into funding opportunities to maximise package utilisation

• Build strong relationships with participants, support networks and internal teams

• Deliver high-quality, person-centred care

• Provide comprehensive case management and advocacy

• Collaborate with allied health, nursing partners and others to coordinate multidisciplinary supports

• Manage incidents, feedback and complaints in line with ACQS requirements

• Record and maintain high quality, comprehensive documentation and case notes

Other things you may like to know:

• Travel is required with km reimbursement provided for use of your own vehicle

About you

• Qualifications in case management (e.g. Diploma in Nursing, Community Services, Human Services, Ageing or Disability), with ideally 3+ years industry experience

• Understands the Strengthened Aged Care Quality Standards, navigating funding and clinical escalation pathways

• Ability to anticipate risk, evaluate impacts and make informed, balanced, confident decisions

• A natural influencer who engages stakeholders and drives alignment and action

• Highly organised, agile and adept at managing competing priorities

• Committed to continuous improvement and service excellence

• Balances care outcomes with financial sustainability

Ready to make an impact?

Be bold. Be quirky. Be you!

Ditch the corporate script. Tell us who you really are and the value you bring.
Superpowers welcome. Mic drop optional. 🎤✨

Applications will be reviewed and shortlisted as they are received. We encourage early applications, as the position may be filled prior to the closing date.

About Comlink Australia

Comlink Australia is a purpose-driven organisation where people feel included, supported and respected. We are an equal opportunity employer and welcome applications from people of all backgrounds. We would love to introduce you to our values… 

Our table is round / See the human /The right way, and again / Brilliantly Bold / Make a little magic