You will often be the first point of contact for guests, helping to set the tone for a respectful, inclusive, and compassionate experience. Your presence will help attendees feel at ease as they navigate what can be a sensitive and deeply personal topic.
**Key Responsibilities**
**Welcome and support attendees**
• Greet guests warmly and respectfully upon arrival.
• Help attendees feel comfortable and confident as they enter the event.
• Provide a friendly and approachable presence throughout the day.
**Usher guests into sessions**
• Assist with the smooth flow of attendees into the main hall, breakout sessions, and other event spaces.
• Help manage entry and exit points to minimise disruption and maintain session schedules.
**Check registrations**
• Confirm registrations for breakout sessions and workshops.
• Provide guidance to attendees regarding session access and seating arrangements.
• Escalate any registration issues to event staff when required.
**Provide clear directions**
• Assist attendees in navigating the venue.
• Direct guests to sessions, exhibitor areas, amenities, quiet spaces, and other key locations.
• Answer general questions about the event program and facilities.
**Maintain a calm and welcoming environment**
• Help foster a respectful, considerate, and inclusive atmosphere.
• Be mindful of the emotional nature of some conversations and interactions.
• Support attendees who may require assistance by connecting them with appropriate event staff.
**Respond to enquiries**
• Provide general event information in a professional and helpful manner.
• Refer complex questions or concerns to the relevant staff member or event coordinator.

** Category **
Health

** Commitment **
One off - an event

** Type Of Work **
Fundraising & Events,Seniors & Aged Care,

** Time Required **
Approximately 9am to 4pm Saturday 27th June.
Volunteer schedule to be arranged in consultation with the organisation.

** Training **
Training and briefing will be provided prior to the event.