The Smith Family is a national children's education charity that works with children and young people to overcome educational inequality caused by poverty - so they can thrive now and into their futures.

• Help young Australians to improve their long-term educational outcomes
• Flexible work arrangements to give you more balance, including hybrid working
• Permanent full-time position based in Townsville, QLD

The Smith Family is a national children's education charity that works with children and young people to overcome educational inequality caused by poverty - so they can thrive now and into their futures.

About the role

Our Learning for Life program provides emotional, practical and financial support to help children and young people experiencing disadvantage with their education. Our support starts in the early years of learning development and continues through primary and high school.

As part of the Learning for Life team, the Family Partnership Coordinator works with families in the Townsville community using referrals, links to programs and community relationships to support strong school attendance, achievement and post school pathways.

As a Family Partnership Coordinator, you will:

• Take a family-centred approach, building partnerships with Learning for Life families
• Connect with partner schools in the community to support referral to the Learning for Life Program (where applicable) and strong ongoing program participation for Learning for Life families
• Complete administrative tasks and data entry to help plan your day and focus your efforts
• Engage with community organisations, linking families to services, information and support
• Contribute as valued member of a local Learning for Life Team, and collaborate with the broader organisation
• Focus on personal and professional growth including on-the-job skill development and regular coaching with your leader

About You

Family Partnership Coordinators come from varied backgrounds with different skills and experience. As well as passion for fostering student success, you will bring:

• Experience building strong relationships with families and community stakeholders in roles such as a Family support Worker, Community Engagement Worker, Social Worker or School Liaison Officer
• Effective interpersonal and communication skills
• Capability to work autonomously; organising your own day, problem solving and adapting when things don't go to plan
• Computer literacy and motivation; completing administrative or data entry tasks and achieving goals
• A current driver's licence

Our Benefits

Employees are at the centre of The Smith Family's values and operations. By joining our team, you can expect to:

• Find balance; with flexible work options and opportunities to purchase additional annual leave
• Maximise your take home pay; with salary packaging, and save with discounts at retailers across the country
• Feel you belong; in a supportive, diverse team, with inclusive leave options (including paid parental, cultural and gender affirmation leave) and regular opportunities to connect with colleagues and community
• Thrive; with support for you and your family's mental and physical health including a complete care and safety platform, unlimited Employee Assistance and access to a huge range of fitness facilities with Fitness Passport

If you are passionate about what you do, committed to making a difference and this sounds like your next role, please click apply, we'd love to hear from you.

You may view the position description here.

Closing date: Sunday, 21 June 2026

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children's Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.