Point Care
Support Worker
Point Care
Support Worker
Early Childhood Education & Care
Posted 27/05/2026
Closes 10/06/2026
East Mackay, 4740, Mackay, Queensland
Full time
Not specified
About Point Care
Point Care is dedicated to enhancing the lives of people with disabilities by delivering person-centred, high-quality support aligned with the NDIS.
Position Summary
The Support Worker will provide assistance to clients in accordance with their individual NDIS plans, promoting independence, safety, and overall well-being.
Key Responsibilities:
Provide support to clients in line with their NDIS goals and support plans
Assist with daily living activities, including eating, dressing, bathing, and grooming
Provide transportation support to appointments and community activities
Deliver respite care to clients and their families when required
Maintain accurate and up-to-date records of client care plans and progress notes
Communicate effectively with clients, families, and other members of the care team
Adhere to all health and safety policies and procedures to ensure client well-being
Participate in ongoing professional development to remain current with NDIS best practices
- Minimum of a high school certificate or equivalent
- Certificate III or IV in Individual Support (Disability, Aged Care, or related field), or willingness to work towards completion (highly regarded)
- Lived experience and/or paid experience supporting people with disability
- Must be currently located in Australia at the time of application
- Must hold valid work rights and lawful permission to live and work in Australia at the time of application (VISA sponsorship not available)
- Availability to work across day shifts, night shifts, sleepovers, and weekends
- Strong understanding of the NDIS and its Practice Standards
- Sound knowledge of health and safety regulations and duty of care obligations
- Ability to work with a diverse client base, demonstrating cultural awareness and sensitivity to varying abilities, backgrounds, and communication needs
- Basic care skills, including first aid (or willingness to obtain)
- Strong computer literacy, including proficiency in Microsoft Office and basic digital systems
- Access to ongoing training and development opportunities.
- Very supportive Management Team.
- Sense of purpose and fulfillment.
- Opportunities to learn and grow.