Frenchville Sports Club is seeking an enthusiastic, organised and customer-focused Functions Coordinator to join our team.

This is an exciting opportunity for an experienced hospitality professional who thrives in a fast-paced environment and enjoys creating exceptional experiences for clients and guests. From weddings and celebrations to corporate functions and community gatherings, you will play a key role in coordinating and delivering high-quality functions that reflect the standards and values of Frenchville Sports Club.

About the Role

Reporting to the Business Development Manager, the Functions Coordinator will be responsible for overseeing all aspects of functions and celebrations from enquiry through to execution.

Key responsibilities include:

Functions & Client Coordination

• Manage function enquiries, bookings and client communications

• Conduct client tours and provide detailed information on packages and offerings

• Coordinate function logistics including room setups, suppliers, staffing and run sheets

• Liaise with internal departments to ensure smooth and successful delivery of all functions

• Act as host for major functions when required

• Ensure all functions meet client expectations and Club standards

• Collect and review post-function feedback

Team Support & Leadership

• Assist with team coaching, performance feedback and staff development

• Conduct team briefings to ensure employees are informed and motivated

• Promote a professional, positive and customer-focused culture

Financial & Administrative Responsibilities

• Assist with budgeting and costing of functions

• Monitor profitability and wage costs

• Support invoicing and client payment follow-up

• Assist with reviewing function packages and pricing

Marketing & Business Development

• Support promotional initiatives for functions and celebrations

• Attend networking opportunities, expos and community activities

• Identify opportunities to grow and improve the Club’s functions offering

Compliance & Safety

• Ensure compliance with food, liquor and WHS legislation

• Maintain safe work practices and report incidents promptly

• Adhere to Club policies, procedures and professional standards

About You

To be successful in this role, you will have:

• Previous experience in hospitality, functions or customer service

• Strong organisational and multitasking skills

• Excellent communication and interpersonal abilities

• A proactive and professional approach

• The ability to remain calm under pressure in a busy environment

• Strong attention to detail and problem-solving skills

• A passion for delivering exceptional guest experiences

Preferred Qualifications & Licences

• Certificate IV in Hospitality (preferred)

• RSA

• First Aid

• Current QLD Driver Licence

• Blue Card