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frontline hospitality queensland

Hospitality Operations Manager

Hospitality & Tourism / Other

Posted 12/06/2026
Closes 26/06/2026

Northern QLD, Queensland

Full time

Not specified

About the Company:

This Townsville-based hospitality venue has been carefully developed with a focus on strong foundations, infrastructure, and long-term vision. Featuring event spaces, purpose-built activation space for live music, markets, and community events. The venue is now stepping into its next phase of growth.

The focus is simple: consistent execution, operational excellence, and exceptional guest experiences.

About the Role:

This is a hands-on leadership role where you'll take ownership of venue operations during events and daily trade. Working closely with the broader leadership team, you'll be responsible for ensuring every service runs smoothly, efficiently, and to a high standard.

You'll lead the team during live events, manage service flow, and ensure the venue operates with strong discipline across stock, systems, and people. Outside of service, you'll take full accountability for operational processes, stock control, compliance, and reporting.

Your Skills and Experience:

  • Proven experience as a Duty Manager, Supervisor, or Operations Manager in hospitality
  • Strong leadership skills with the ability to perform under pressure
  • Experience in events, functions, or high-volume service environments
  • Solid understanding of stock control, inventory management, and cost control
  • Confident communication skills with a calm, solutions-focused mindset

Your Benefits and Rewards:

  • Opportunity to shape and grow within a dynamic hospitality venue
  • Real ownership and autonomy in operations
  • Career progression into broader leadership roles for the right person
  • Work closely with an experienced and supportive senior team
  • Be part of a venue focused on community, culture, and quality experiences

To apply online, please click on the apply button.

Alternatively, for a confidential discussion please contact Isaac Gorton on 04•• ••• 617 or igo••••@frontlinehospitality.com.au

Seeking a job change?

When you fill out a confidential profile with Frontline Hospitality it goes to our team of experienced recruiters who will work with you to find your dream role.

Our unique system of recruitment means the whole team will be trying to find you the right job. Whether it is now or in the near future we will continue to match positions to suit your needs until we find you the perfect job!

Or just looking around?

We highly recommend that you call us even if you are not officially in the job market. Once we understand what you are looking for we keep you in the know, because no one knows Hospitality like us.

Also, the majority of positions we fill are done so without advertising! Existing Frontline Hospitality registered candidates often get the first look at new opportunities.

Did you know?

Frontline Hospitality has offices across Australia and not all of our roles are advertised on external job boards, so head to our website to view all of our available positions and apply for any roles of interest.

www.frontlinehospitality.com.au

Applications open to:

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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.