The sweet things you'll be involved in:

Sugar Australia has an exciting opportunity for a Packing Operator to join our team in a permanent full-time role at our Mackay Port Packing facility. Reporting to the Production Manager, you'll be a key member of our production team, responsible for ensuring efficient operation across packing, warehouse and despatch areas, while also providing maintenance support as required.  

This is primarily an operator focused role, where you'll be hands-on with packaging machinery and daily production activities. Your electrical trade skills will be called on for:

• Responding to equipment breakdowns
• Supporting our annual shutdown (2 weeks/year), where your focus will be fully electrical
• Performing routine maintenance, typically one shift per week or fortnight
• Assisting with occasional small scale electrical projects

You'll also benefit from a balanced lifestyle with our 6-week rotating 12-hour roster, including a combination of day and night shifts Monday to Thursday and day shifts on Friday, Saturday, and Sunday (only 2 weekend shifts every 6 weeks).

If you're looking for a hands-on role with variety, and the opportunity to apply both your operational and trade expertise, we'd love to hear from you.

Your key responsibilities will include, but are not limited to:

• Operating packaging and bagging machines efficiently.
• Performing warehouse and despatch duties.
• Providing maintenance support for packaging and palletising equipment.
• Troubleshooting and repairing machine and equipment faults.
• Performing ship loading duties, including connection, disconnection, and Citec control loading.
• Supporting maintenance for sugar receivable, transport, and storage equipment.
• Ensuring compliance with safety initiatives and PPE requirements.
• Participating in task analysis and safety walks.
• Completing shift logs, pack sheets, and data entry on MES.
• Liaising with truck drivers, sugar supply trucks, and refinery personnel.
• Escalating customer issues and conducting necessary checks.
• Working as part of a team and unsupervised when required.
• Supporting the training and mentoring of Level 1 & 2 Operators.

What we're wanting you to bring to the table:

• Trade qualified Electrician with a current QLD Electrical Work Licence.
• Experience working in an industrial or operating environment.
• Previous experience operating plant equipment, ideally in packaging or manufacturing.
• Hazardous area training (or willingness to obtain).
• Strong fault-finding and troubleshooting skills across electrical and mechanical systems.
• Solid understanding of machinery, control systems, and computer-based operation.
• Knowledge of Workplace Health & Safety requirements.
• Effective communication skills, both verbal and written.
• Highly motivated with strong problem-solving and conceptual thinking abilities.
• Willingness to work shift work and mentor Level 1 & 2 Operators.

About Sugar Australia:

Sugar Australia is the nation's trusted partner in sugar and ingredient solutions, enabling our customers to make great products for every home. We own and operate refineries, packing facilities, sugar silo terminals, and warehouse distribution sites across the country. Our team works hard to produce the highest-quality liquid sugars, icings, syrups, and crystals, and you can find our retail products under the iconic CSR sugar brand at your local supermarket.

We also supply refined sugar products and other ingredients to various industries, including some of the largest brands in the country.

When joining the Sugar Australia team, you can expect to be part of a passionate and inclusive work environment that supports business growth and people development within a values-led culture.

We are an equal opportunity employer and encourage applications from people regardless of gender, ethnicity, or religious beliefs.

Come work with us and make a difference!