Property Manager

The 'Smart' Home: Love PM but Want a Better Workplace?

Experienced Property Manager | Smart Rentals Townsville

Salary Range: $70,000 - $82,000 (Based on experience) + Super

Are you a seasoned Property Manager who genuinely loves the real estate industry, but you’re tired of playing second fiddle to your sales colleagues? Are you looking for a long-term home where you're respected, where systems work and where your team actually has your back?

At Smart Rentals, we genuinely care about you! We are a specialist, high-energy and genuinely fun team that delivers premium property management services. We have a well-maintained portfolio ready to hand over to a competent professional. If you are an experienced PM who can take the reins, connect beautifully with clients and hit the ground running from day one, we want to talk to you!

Hit the Ground Running

We are looking for an experienced PM, or PM Assistant, who knows the rhythms of managing a property portfolio inside out. Your day-to-day will involve:

• Client Relationships: Acting as the trusted, responsive single point of contact for your landlords and tenants.

• Property Care: Managing maintenance swiftly, conducting thorough inspections, and protecting your owners' investments.

• The Routine Grind: Handling lease renewals, rent reviews, entry/exit condition reports, arrears and keeping your portfolio tracking perfectly.

Our Values

We live and breathe our 4 C's. To succeed here, these must line up with your own personal and professional standards:

• Care: Genuinely concerned about our properties, our clients and each other.

• Communication: Being highly responsive. No screening phone calls or letting emails sit unanswered.

• Confidence: You are the expert. You're empowered to make decisions, solve problems, and take the lead.

• Consistency: Showing up, delivering a premium service and doing what you say you'll do every single day.

Are You The One?

We are looking for a mature-minded, highly reliable professional who brings the following attributes:

• A True PM Advocate: You actually enjoy property management. You like the problem-solving, the structure and the people, but you're looking for a better environment to do it in.

• High Responsiveness: You pride yourself on a clean inbox and an empty voicemail. You understand that fast communication solves a majority of issues.

• Absolute Integrity: You are honest, mature, level-headed and resilient. You can navigate a tough conversation with a tenant or landlord while staying completely calm and professional.

• System Savvy: You know how to use modern property management software, pick up tech platforms instantly and appreciate a clean, paperless workflow.

The Must-Haves - Do Not Apply If You Don’t Meet All Of These:

• At least 2+ years of direct experience managing, or assisting to manage, a residential property portfolio.

• A current QLD Real Estate Salesperson Registration Certificate or Full Licence.

• A solid understanding of the QLD RTRA Act and compliance requirements.

• A current Driver’s Licence and your own reliable, well-presented vehicle.

• Full-Time hours (Monday – Friday, with the requirement to work occasional Saturdays for operational needs/inspections).

What’s In It For You?

• A competitive salary range of $70,000 - $82,000+ tailored directly to your level of experience.

• We are a stable, growing and supportive specialist agency. We want someone to stay for the long haul.

• We use premium tech and have an engaged support team designed to make your job easier, not harder.

• A supportive, positive office environment that actively notices hard work and celebrates our wins.

⚠️ How to Apply (Read Carefully) ⚠️

We expect our team to pay attention to detail. Applications without a tailored cover letter will be automatically declined.

Do not send us a generic, copy-and-paste cover letter. Tell us a bit about your property management background, why you love the industry and what you are looking for in your next long-term workplace.

Smart Rentals Property Management: Smart People. Better Results.

Smart Rentals is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.