Exciting opportunity for an experienced and hands on operator to join an established and fast growing commercial cleaning company, 25+ years track record and great reputation locally. You will be trained and mentored by experienced managers with clear career progression path opportunities.

Business Results

· Work with the Operations Manager to review fortnightly reports and implement strategies to drive business performance for your allocated portfolio:

o Take accountability for all movements in fortnightly results

o Shift analysis mix

o Site tracker

· Manage relationships with all customers in the allocated portfolio

· Identify and feedback sales/quoting/recharge opportunities

· Timesheet management including maintaining standard hours, listing all details

HR

· Staffing: directly hire, train, task, performance manage Supervisors and Cleaners

· Ensure succession plan in place for all key positions

· Management of OHS on site

· Communicate issues early and seek problem-solving assistance

Operations Processes and Systems

· Supervision of all cleaning operations

· Training and performance management of all cleaning staff

· Front line customer service, fast response to issues

· Building inspections verified and filed

· Stock and manage cleaners room

· Organise and deliver periodic works

· Control and maintenance of cleaning machinery

· Ensure that all operational process is followed

Portfolio Development

· Identify/nurture relationships in/around the portfolio managed to generate new business

Shortlisted applicants will be contacted within 3 business days.